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Member Portals and Customer Service

Thank you for purchasing one of the various health insurance or related products available on this website. Listed here is information about where to turn with questions or for information about your products. Again, thanks for being a customer.

UnitedHealthOne Product Member Portal Information

Member Portals

Click on the link provided if you’ve purchased the following products:

Short Term Medical health plan

TriTerm Medical Insurance plan

Health ProtectorGuard fixed indemnity insurance plan (sold on or after Aug. 1, 2019)

Oxford Health Insurance, Inc. (NJ)

Dental plan

Vision plan

From other carriers

Core Access fixed indemnity plan6 (then click on MyLoomis Login)

Healthiest You Membership1
For questions about HealthiestYou premiums, contact UnitedHealthOne customer service at 1-800-657-8205

Customer Service Support

The following products do not currently have online member portal support. You can get information about these products or get answers to your questions about any products by calling 1-800-657-8205 and speaking with our trained customer service representatives.

Accident Plan (ExpenseGuard, ProGuard, ProGap, SafeGuard, or SafeGuard Premier)

Critical Illness Insurance

Disability Income Plans

Health ProtectorGuard fixed indemnity insurance plan (sold prior to Aug. 1, 2019)

Hospital SafeGuard and Hospital SafeGuard Premier

Term Life SafeGuard

6 Core Access series is underwritten by Independence American Insurance company and administered by The Loomis Company. Golden Rule Insurance Company and Independence American Insurance Company are separate entities and are not responsible for each other’s contractual or financial obligations.

1 HealthiestYou is not an insurance product and is provided by Teladoc®.


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